Refund Policy:

Our hassle free return policy lasts 14 days from the day it arrives at your address. Returns must be unworn & in their original condition to be eligible for a refund. 

Prescription Glasses Refund Policy:

All sales final for prescription orders. Please make sure your prescription details are correct before starting an order.

Returns Information:

For all returns, please email us at contact@luxframes.co.uk with your order number. We will then provide you with the return address. You will be responsible for covering the shipping costs for any returns. Once your return has been received and approved, you will have the option to receive a refund or exchange your item.